Before you proceed, please go through our support checklist below - in 90% of cases, users have resolved their issues without waiting for a response to their ticket.
NFTfi SUPPORT CHECKLIST:
- 1.Is your wallet connected to the right network? NFTfi currently operates only on the Ethereum mainnet.
- 2.Have you tried clearing your browser's cache?
- 3.Are you using the Chrome browser? (Chrome is recommended)
- 4.Are you using a Desktop computer? (We don't fully support mobile yet)
- 5.Have you granted the smart contract permission (via MetaMask) to manage your assets and have not revoked them since then?
- 6.Do you have enough ETH in your wallet to pay for the gas costs?
- 7.If you're a borrower, is the connected wallet currently holding the asset you want to borrow against?